In the unfortunate event of a claim, Hastings Insurance Brokers make the process as easy for you as possible. We deal with the insurance company, claim process and effectively manage the claim on your behalf. You can rest assured that we at Hastings have your best interest in mind when managing the claim.

In the unfortunate event of a claim, please contact your loacl Hastings office immediately who will take care of the process from beginning to end.

Outside office hours please use the information below to help to you in the initial stages of reporting a Motor Insurance, Home Insurance or Travel Insurance claim.

Motor Insurance Claims

Windscreen
As a Hastings client you need to refer to your policy documents and phone an approved windscreen repairer.  They will handle everything, from calling to you to fix your windscreen, to arranging payment and paperwork direct with your insurance company.

Car Accident
Simply refer to your policy documents and phone the emergency assistance number. They will take the initial details on first notification of your motor insurance claim.  Your local Hastings office should then be contacted on the next working day.  We will then take care of any arrangements for you.

House Insurance Claims
Refer to your policy documents and phone the emergency assistance number who can take the initial details on first notification of your house insurance claim.  Your local Hastings office should then be contacted on the next working day.  We will then take care of any arrangements for you.

Travel Insurance Claims
Refer to your policy document for the emergency assistance number who will take the initial details of your travel insurance claim.  Your local Hastings office should then be contacted on the next working day.  We will then take care of any arrangements for you.